Privacy Policy

1. Information we collect

Account data: your email address, username, display name, and password (stored only as a secure hash).

Profile and content data: your bio, avatar, banner, links, location, and the posts, comments, likes, follows, saved posts, direct messages, job listings, and advertisements you create, including any images or videos you upload.

Business data: if you use Business features, the team members you verify, your advertising campaigns and their performance (impressions, clicks, spend), and remaining advertising credit.

Billing data: when you subscribe, our payment processor Paddle handles your card details. We receive a customer and subscription identifier, plan, status, and renewal date — not your full payment card number.

Safety and moderation data: reports you submit or that concern your content, the results of automated and human moderation (including content classifications and any account measures), and your account standing.

Technical data: basic logs and cookies needed to keep you signed in and to keep the service secure.

2. How we use your data

To provide and operate Bloxbook, including your feed, profile, messaging, notifications, job listings, and advertising.

To process subscriptions, apply and revoke verification badges, and manage team verification and ad credit.

To keep the platform safe — detecting, reviewing, and acting on harmful or illegal content and abuse, including through automated moderation (see below).

To comply with legal obligations and to communicate important account or service updates.

3. Automated content moderation and AI

Our community includes younger players, so we lean on automated tools to keep it safe. When you post or comment — and when something gets reported — the text may be sent to our AI provider xAI (the “Grok” model), which sorts it into safe, mature/18+, harmful, or illegal.

Off the back of that, the system can act on its own: label something 18+, hide or remove it, block it from posting, or suspend/permanently ban the account behind it (for example, when the content looks illegal).

Why we're allowed to do this: it's necessary to run the service for you, and it serves our legitimate interests and legal duty to keep the platform safe and lawful. Where a decision has a legal or similarly significant effect, we rely on it being necessary for our contract and/or other lawful grounds, and we keep safeguards in place.

Your say in it: if an automated decision meaningfully affects you, you can ask for a human to review it, tell us your side, and contest the result — just email support@mgshosting.com. We keep records of moderation decisions so we can handle appeals and stop repeat abuse.

Anything we send to xAI is used to get that classification back — nothing more. We don't use it to build ad profiles of you.

4. Legal bases

Where the GDPR or UK GDPR applies, we process data to perform our contract with you (providing the service), for our legitimate interests (security, moderation, and improvement of the service), to comply with legal obligations, and with your consent where required (for example, optional preferences).

5. Sharing your data

We share data with service providers who help us run Bloxbook, including Paddle (payments and merchant of record), xAI (automated content classification), and our hosting and database providers. These providers process data on our behalf or as independent controllers under appropriate agreements.

We do not sell your personal data. We may disclose data where required by law, to enforce our Terms, or to protect the rights, property, or safety of Bloxbook, our users, or the public — including reporting illegal content to the relevant authorities.

6. Data retention

We keep your data for as long as your account is active. When you delete your account, we remove or anonymize your personal data within a reasonable period, except where we must retain limited records for legal, accounting, safety, or abuse-prevention purposes (for example, records of serious violations or of banned accounts to prevent evasion).

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data, to object to or restrict certain processing, to withdraw consent, and not to be subject to solely automated decisions with significant effects without safeguards. You can exercise most of these in Settings or by contacting us.

You may also lodge a complaint with your local data protection authority.

8. Security

We use industry-standard measures including encryption in transit, hashed passwords, and signed HTTP-only session cookies. No system is perfectly secure, but we work to protect your data and respond promptly to incidents.

9. Children

Bloxbook is not directed to children under 13, and we do not knowingly collect their data. Content flagged as 18+ is hidden by default and shown only to users who opt in. If you believe a child under 13 has provided us data, contact us and we will remove it.

10. International transfers

Your data may be processed in countries other than your own, including by our service providers such as Paddle and xAI. Where required, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.

11. Changes

We may update this policy and will post the new version here with an updated date. Material changes will be communicated through the platform or by email.